FAQ - SDC App
SDC App

FAQ

SDC App is a digital platform designed to offer its users exclusive online and in-store discounts, offers, coupons and vouchers in over 500 brands in Saudi Arabia and across various categories, including: Restaurants and cafes, shopping stores, salons, spas, gyms, clinics, hotels, flights, entertainment attractions, educational institutions, services and online stores. Get to know all the benefits our users are enjoying here.

By subscribing to one of our Mertah plans, you get to enjoy unlimited access to all SDC App exclusive discounts featured on app, higher discount percentages, early access to and discounts on coupons, welcome kits, one additinoal free account and 50 SAR discount on up to 3 additional accounts. Mertah users are also eligible for cash compensations.
You can subscribe to our Mertah monlthy plan for 25 SR, Mertah yearly plan for 148 SR, and Mertah two-year plan for 228 SR (all prices are VAT inclusive). Subscribing to our Radi plan is free for all users.

Your SDC App account can and should only be used by you.

Your Mertah subscription ends when the subscription period ends, and, unfortunately, you will not be able to benefit from your Mertah features. You can still, however, use the app as a free Radi user, or renew your Mertah subscription.

If your request for SDC App discount gets declined or rejected by any of or brand partners featured on app, kindly contact us on app for compensation.

Depending on the subscription plan that you have subscribed to, you can benefit from SDC App exclusive discounts for a whole month, one year or two years.

You can subscribe to any of our plans directly from our app or on the website here. After choosing the subscription plan and the payment method of your prefrence and completing the payment, you will recieve an account activation message on the email you created your account with to activate your account and start using the app.

The App is valid for personal use only.
The validity of the App expires based on the duration of the purchased subscription plan & cannot be used in subsequent years. But you can always renew your subscription for another new year on the website.
Very normal, just follow the instructions in the application and if you didn’t get the problem solved, email us on: [email protected], contact us at (0580033345) or send us a message on our Social Media account and we will assist you.

To get SDC App exclusive discounts from our brand partners in-store, show your SDC App QR code to the cashier as you check out. Have the cashier scan the QR code and the discount should instantly be applied to your bill.

If your request for SDC App discount gets declined or rejected by any of or brand partners featured on app, kindly contact us on app for compensation.

All you have to do is submit a compensation request for the discount that you did not get by contacting us on app, or at 0580033345 or [email protected]

If you could not recieve SDC App discount from one of our brand partners featured on app despite your attempt to, kindly keep a copy of the invoice and the name of the cashier who served you. All compensation requests will be considered in line with brand policies.

Radi accounts are free accounts that have limited access to SDC App disocunts and offers, while Mertah accounts enjoy unlimited access to all of SDC App offers and discounts. Check all plans features here

Click on Offers in the home page. Go to purchases and click on redeem the coupon it will go to the scaning page then scan the QR code at the cashier.

Beside unlimited access to all SDC App exclusive discounts featured on app, Mertah users enjoy higher discount percentages, early access to and discounts on coupons, welcome kits, one additinoal free account and 50 SAR discount on up to 3 additional accounts. Mertah users are also eligible for cash compensations.

All transactions are processed through a secure getaway reuqesting authentication code to ensure that our payment method is 100% secure.

Allowing SDC App to track your activity across other apps will give us the space to tailor your experience using our app based on your interests.

Check your "Rewards" on app to discover all the rewards and promo codes you can get using SDC App.

Both coupons and vouchers can be purchased in app. While coupons offer packages of particular products or services for a discounted price to be redeemed in-store, vouchers are digital stored-value money cards at a discounted price that can be exchanged in-store or online for goods or services.